Say no to online reputation crises! via GIPHY Now yes, let's go for it How to avoid an online reputation crisis Although it is not what you like to hear, I am going to tell you anyway there are no established rules or magic formula . BUT, there are a series of elements and actions that, if you take them into account, you will be phone number list able to leave with your head held high much easier. The way in which we act when facing a possible online reputation crisis can determine the level of damage and minimize it as much as possible. Here are the most important tips Get ready Scar already told the hyenas To act in the best way, it is essential that we anticipate events , possible scenarios that may arise.
Although there is no key formula, there are a series of patterns. The best thing is that you plan how the brand should act in different fictitious situations, creating a contingency plan. Be clear about your strengths and weaknesses , so you know where complaints can come from and how to respond correctly to them. Listens Know what people say about you at all times, so you will detect problems before they become a ball, giving an immediate response. Honesty and transparency I have already told you some of the reasons why online reputation crises can arise, so this advice is easy do the opposite.